Privacy Policy

This Privacy Policy describes how Raw Cosmetics Inc. (operating as Baby and Eve) collects, uses, and shares personal information when you visit, make a purchase from, or otherwise interact with https://babyandeve.ca/ (the "Site").

Effective date: January 16, 2016

Information We Collect

Information You Provide to Us

When you make a purchase or attempt to make a purchase, we collect:

  • Your name, billing and shipping address
  • Your email address and phone number
  • Payment information (credit card details are processed by our payment provider; we do not store full card numbers on our servers)
  • Order history and product preferences

If you contact us by email, fill out a form on the Site, or sign up for our newsletter, we collect the information you choose to share with us.

Information Collected Automatically

When you visit the Site, we automatically collect:

  • Device information (browser type, IP address, time zone, operating system)
  • Browsing information (pages viewed, referring website, time spent on the Site, links clicked)
  • Cookies and similar tracking technologies

How We Use Your Information

  • To process and fulfill your orders, including shipping, returns, and customer service
  • To communicate with you about your orders and respond to your questions
  • To send marketing emails about new products, promotions, and brand updates (only if you have opted in)
  • To improve our Site, products, and customer experience
  • To detect and prevent fraud, abuse, and security incidents
  • To comply with applicable laws and respond to lawful requests

Sharing Your Information

We share your personal information only with parties that help us operate the Site and our business:

  • Shopify - powers our online store and processes order data
  • Payment processors - to process payments securely
  • Shipping carriers - to deliver your orders
  • Email service providers - to send transactional and marketing emails
  • Analytics providers (such as Google Analytics) - to understand how the Site is used. You can opt out of Google Analytics here.
  • Law enforcement or regulators - when required by law or to protect our legal rights

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and personalize your experience. You can control or disable cookies through your browser settings, though some features of the Site may not work properly if you do.

Children's Privacy

Our products are intended for use by adults, including parents purchasing for their children. The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time (see Your Rights below).

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time (use the unsubscribe link in any marketing email or contact us)
  • Withdraw consent where processing is based on your consent

To exercise any of these rights, email us at info@babyandeve.ca.

Canadian Residents

If you are a resident of Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. You may file a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.

California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect about you, the right to request deletion, and the right to opt out of the sale of personal information (which we do not engage in).

European Economic Area, UK, and Switzerland

If you are located in the EEA, UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) and equivalent local laws, including the right to lodge a complaint with your local data protection authority.

Data Security

We use reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States (where Shopify and other service providers are based). These countries may have different data protection laws than your home country. By using the Site, you consent to such transfers.

Third-Party Links

The Site may contain links to websites we do not operate. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated version on this page with a new effective date.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact:

Raw Cosmetics Inc.
4580 Eastgate Pkwy, Unit 3
Mississauga, ON L4W 4K4
Canada
Email: info@babyandeve.ca